Plumbing Advisor Sales and Service Tech

Location

Novato

Type

Full Time

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Stock options plan
  • Vision insurance
About the Role:
Join Benjamin Franklin Plumbing of Bay Area as a Plumbing Advisor, Sales and Service Tech, where your expertise will make a difference in our customers' lives. We are looking for motivated individuals who are passionate about providing top-notch plumbing solutions and exceptional customer service. Be part of a dynamic team dedicated to excellence in the plumbing industry!


Responsibilities:
  • Conduct in-home consultations to assess plumbing needs and provide tailored solutions.
  • Educate customers on plumbing products and services to enhance their experience.
  • Develop and maintain strong customer relationships to ensure repeat business.
  • Utilize sales techniques to promote and upsell plumbing services effectively.
  • Collaborate with team members to achieve sales targets and service excellence.
  • Stay updated on industry trends, tools, and techniques to improve service delivery.
  • Maintain accurate records of service calls, repairs, and customer interactions.
Requirements:
  • Valid plumbing license and relevant certifications preferred.
  • Minimum of 5 years of experience in plumbing service and sales.
  • Strong communication and interpersonal skills to connect with customers.
  • Proficient in diagnosing plumbing issues and providing effective solutions.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Customer-focused demeanor with a commitment to service excellence.
  • Familiarity with plumbing tools, equipment, and safety protocols.
  • Valid driver's license and clean driving record required.
About Us:
Benjamin Franklin Plumbing of Bay Area has been serving the Novato community for over a decade, providing reliable and professional plumbing services. Our customers love us for our prompt service, skilled technicians, and commitment to quality. Employees enjoy a supportive work environment that fosters growth, teamwork, and a passion for plumbing excellence.
Compensation: $200,000.00 - $300,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits.  All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.