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Benefits:

401(k)
401(k) matching
Company car
Competitive salary
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Signing bonus
Training & development
Vision insurance

Benjamin Franklin Plumbing is Hiring a Residential Service Technician!

Are you looking for a company that invests in you and puts employees first?

Uncapped Commission – Earn $100K+
401(k) with employer match
Generous Paid Time Off (PTO) & Paid Holidays
Career Growth & Development-We prioritize promoting from within
Choose from HMO, PPO, or HDHP medical plans-Immediate access to benefits after just 30 days
Company Vehicle, Fuel Card & iPad provided
40% off our services for employees
-and that’s just the start of what we have to offer!

Are you a skilled plumber looking for a company that values your expertise? Benjamin Franklin Plumbing is seeking a Residential Service Technician to join our team of Punctual Plumbers—trusted professionals dedicated to top-quality service. Responsibilities include repairing, maintaining, and installing plumbing systems, diagnosing and troubleshooting issues, and ensuring all work meets industry standards. You'll also deliver exceptional customer service, educate homeowners on their plumbing systems, and provide expert recommendations. If you're passionate about problem-solving and making a real impact, we want you on our team!

As part of Service Minds, alongside Mister Sparky and One Hour Heating & Air Conditioning, we offer endless career opportunities across multiple trades. We’re more than just a plumbing company—we’re a team of dedicated professionals who care about our employees and customers alike.

If you’re looking for a rewarding, long-term career with a company that truly values you, apply today and start your journey with Benjamin Franklin Plumbing!

Why Join Us?

Uncapped Commission – Earn $100K+
Full-Time, Year-Round Work with work-life balance
401(k) with Employer Match to help you secure your future
Company Vehicle, Fuel Card & iPad Provided for convenience and efficiency
Comprehensive Health Benefits – Choose from HMO, PPO, and HDHP options
40% Employee Discount on Our Services to keep your home in top shape
Paid Time Off & Paid Holidays so you can recharge and spend time with loved ones
Immediate Access to Benefits starting the first of the month after 30 days of employment
Access to a Range of Career Paths across multiple skilled trades within the Service Minds family (Mister Sparky, One Hour Heating & Air Conditioning)
Work in a Supportive Environment that invests in your success, with regular training and development programs
Health Savings Account (HSA) options to help you save for future healthcare need
Flexible Spending Accounts (FSA) – Save on eligible healthcare and dependent care expenses while reducing taxable income
Employee Assistance Program (EAP) – Access free, confidential support for mental health, financial planning, and family concerns
Telehealth Services 24/7 – Skip the waiting room with virtual access to board-certified doctors for non-emergency care
We Invest in Your Future – Professional development programs and leadership training to help you build a long-lasting career

What You’ll Do

As a Residential Service Technician, some of your responsibilities will include:

Performing repairs, maintenance, and installations of plumbing systems with precision and efficiency, including water heaters, pipes, fixtures, drains, and water treatment systems.
Diagnosing plumbing issues and providing effective solutions to ensure customer satisfaction, troubleshooting leaks, clogs, and system failures.
Delivering outstanding customer service, educating homeowners on their plumbing systems, offering recommendations for repairs or upgrades.
Providing sales recommendations, explaining service options, and helping customers make informed decisions about repairs, replacements, and energy-efficient upgrades.
Ensuring all work meets company and industry standards, following safety protocols, local plumbing codes, and company standards.
Maintaining professionalism and integrity while interacting with customers and team members and building strong relationships
Keeping work areas clean and organized, properly handling and maintaining tools, equipment, and vehicles.

What It Takes to Succeed

At least 2 years of plumbing experience in a residential setting, including taking service calls and providing effective solutions.
Proven experience in meeting sales and KPI goals, with a focus on customer satisfaction and quality service.
Familiarity with ServiceTitan or similar service management software is a plus.
A valid driver’s license and a clean driving record.
The ability to pass a background check and drug screening.
Strong troubleshooting and problem-solving skills, with the ability to think on your feet and resolve issues efficiently.
A commitment to safety, professionalism, and providing high-quality service on every job.
The ability to work independently and as part of a collaborative team.
Outstanding communication and customer service skills, ensuring each customer feels valued and well-informed throughout their service experience.

If you’re passionate about providing exceptional plumbing services, building lasting customer relationships, and advancing your career, Benjamin Franklin Plumbing is the place for you! We offer competitive pay, comprehensive benefits, and the opportunity to grow in a supportive work environment. Don’t wait—apply today and take the first step toward a rewarding career with a company that truly cares about its team members!

At Benjamin Franklin Plumbing, we are proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all employees. We believe that every individual’s unique background and perspective enriches our team and contributes to our success. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive equal consideration for employment, and we are dedicated to fostering a culture where all employees can thrive and reach their full potential in a safe and supportive work environment.

Disclaimer Statement: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with this position. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Compensation: $85,000.00 - $120,000.00 per year

Join the Benjamin Franklin Plumbing Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.

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