Interact with management, suppliers and technicians and provide outstanding support that includes but is not limited to:
- Assist with diagnosing problems and/or failures in plumbing systems
- Assist with installing various domestic water and vacuum systems
- Document activities for the purpose of providing written support for activities performed
- Assist in repairing various systems or components to include toilets, sinks, vents, faucets, water softeners, garbage disposals, sewer lines, vacuum breakers, hot water heaters, etc.
- Assist with pipe repair, ensuring items are functional and in safe working condition
- Request equipment and supplies to maintain inventory and ensure availability of materials
- Test for leaks in new and repaired systems with water
- Assist with measuring, cutting, threading, bending, reaming, and installing pipe and pipe fittings
- Assemble pipe sections, tubing, or fittings
- Assists in locating and marking position of pipe installations, connections, passage holes, or fixtures in structures
- Maintain and properly clean and stock service vehicle
- Attend weekly departmental meetings
- Participate in periodic inventory and truck inspections
- Maintain tools and machinery in good condition and use all tools in a safety conscious manner
- Participate in all company sponsored training classes
- Maintain a professional image at all times by:
o Wearing only company approved and provided BFP apparel
o Following safety policies and procedures
o Abiding by ALL BFP standards of performance and code of ethics
o Maintaining a courteous demeanor with all customers and associates
o Maintaining company vehicle, ensuring cleanliness and organization, both inside and out
o Respecting the customer’s property
Education, Experience, Knowledge:
- High school diploma or Equivalent or willing to pursue general education degree (GED)
- Apprentice license a plus
- Ability to work under stressful conditions and may be exposed to verbal and/or physical confrontations
- Must be able to work extended hours, nights or weekends
- Ability to stand, walk, and climb ladders and stairs
- Ability to climb, balance, stoop, kneel, crouch, and/or crawl
- Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception
- Work assignments may be performed with or without reasonable accommodation to a known disability
- Valid driver’s license and a clean driving record
- Ability to pass a background check and drug screen
- Ability to work with Microsoft Office (Word, Excel and Outlook) and other company provided software with minimal supervision
- Ability to operate desktop computers, tablets and phone systems
- Ability to speak and communicate with others to convey information effectively
- Possess a service orientation by actively looking for ways to help people
- Field service environment
- Exposure to smells associated with sewer and water, sounds associated with power tools
- Exposure to dust and other debris
- Extreme weather conditions
- Extended work hours to include day and/or evening shifts
- Local travel
Forty (40) hours per week and occasional overtime may be required with prior manager approval.
SUPERVISION:
None
COMPENSATION:
This is a full-time, non-exempt position that is eligible for overtime
BENEFITS:
- Eligibility for health, vision and dental coverage, 401(k) plan and flexible spending accounts, subject to plan terms
- Eligibility for company-paid benefits such as life insurance, short- and long-term disability and long-term care, subject to applicable waiting periods
- Paid time off (PTO) earned on an accrual basis after 90 days of employment
- Company-paid holidays
You are applying for work with a franchisee of Benjamin Franklin Plumbing, not Benjamin Franklin Plumbing Franchising SPE, LLC or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Join the Benjamin Franklin Plumbing Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.
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Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
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Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
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Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.
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